Frequently Asked Questions

• Select PROFILE from the menu on top.
• To edit your profile, select a page from the menu in the sidebar or mobile menu.
• To complete your profile, make sure visit all pages and add any missing information.

Yes! You want to leave the right impression. Some desktop browsers and most smartphones and tablets will have a built-in spell checker. But, our advice: read it once, read it twice, read it three times before saving.

• Select PROFILE from the menu on top.
• Select Name & Location from the menu in the sidebar or mobile menu.
• Your license information will be under “Your Name.”

• Select PROFILE from the menu on top.
• Select Name & Location from the menu in the sidebar or mobile menu.
• Your professional description will be under “Your Name.”

• Select PROFILE from the menu on top.
• Select Name & Location from the menu in the sidebar or mobile menu.
• Under “Your Name” you’ll find a “Business Listing preference” where you can check a box to display your business name instead of your own name in your profile.
• After checking the box, make sure to enter a business name under “Your Primary Business.”

• Yes, you can list up to 3 locations and addresses in one profile. Each location will display its own map, address and phone number.
• Select PROFILE from the menu on top.
• Select Name & Location from the menu in the sidebar or mobile menu.
• Scroll down to “Your Primary Business.”
• Underneath your primary business you can add 2 more locations.

We rely on Google Maps for display of the maps. Sometimes Google gets your address wrong. Here is a quick way to make sure the map is displayed correctly.

• Go to https://www.google.com/maps.
• Type in your address.
• While you type in your address, look at Google’s suggestions. If Google suggests a different way to list your address — for instance 12 S Main Rd rather than 12 South Main Road — use Google’s suggestion in Address line 1.

• Select PROFILE from the menu on top.
• Select Name & Location from the menu in the sidebar or mobile menu.
• Scroll down to “Your Primary Business.”
• Change Address line 1.
• View Your Profile to see if it displays correctly on the map.

• To make sure the map is displayed correctly go to https://www.google.com/maps.
• Type in your city, state, zip code or postcode, and country.
• While you type in your address, look at Google’s suggestions. Sometimes it needs a correction in a postcode to display the right area, especially for countries other than Unites States.

• Select PROFILE from the menu on top.
• Select Name & Location from the menu in the sidebar or mobile menu.
• Scroll down to “Your Primary Business.”
• Change Zip or postcode.
• View Your Profile to see if it displays correctly on the map.

• We rely on Google Maps for display of the maps. If your map does not display, it is possible that your browser is not supported.
• One possibility is that you use an older operating system with an older browser. Try updating your operating system.
• Another possibility is that you use an unsupported browser to access your profile. The End of Trauma™ Directory is optimized for the following browsers: Google Chrome, Firefox, Internet Explorer, and Safari.

When you first created your profile and published it, a link was generated. This link is composed of your full name, your professional description, city, state, zip or postcode, and country.
If you edit any of these fields, the link to your profile will automatically include the changes. As soon as the link to your profile changes we will send you a notification.
You may have linked to your End of Trauma™ Directory profile from your website. If the link to your profile changes, you’ll need to update the link to your profile on your website.
If you have linked to your profile from other sites or from social media platforms such as LinkedIn, you’ll need to update all links to your profile.

It is important to take some time to fill out your profile. People respond well to an attractive and professional presentation. Here are some tips:

• Upload a Profile Photo.
• Add a few pictures of your practice or office. It helps your clients orient. Be creative.
• Think about your your professional description. It appears right below your name on top of your profile. Does your professional description describe what you do? Does it connect with your ideal client? Does it include the keywords they are looking for?
• Write a convincing professional approach.
• Go to PROFILE from the menu on top, and select each item from the menu in the sidebar or mobile menu. Work yourself through each page and complete your profile as much as possible.
• Your Work Experience is a great section to show that you have experience and how that experience has accumulated over time, through employment, private practice, gigs or volunteer work.
• Tell people what you charge.
• Link to your website and social media accounts.
• List your certificates. Please the most important ones on top.
• List your education.
• Ask for help. Engage a friend or a colleague. How do they respond to your profile? Do they have suggestions?

Get into the right mindset first: you are good at what you do!

• We suggest you write in first person
• Describe your ideal client
• Address your potential client
• Talk about the solutions or healing you offer
• Describe your strengths
• Talk about the modalities you use and practice
• Discuss the issues you treat or the problems you help solve
• Talk more about your specialty, what makes you and your practice/business unique?
• Talk more about your ideal client, and less about yourself
• How will what you do impact their lives? People look for solutions, healing, hope, a positive outlook.
• Don’t repeat your qualifications and license, they are already covered on your profile in other sections
• You have 3 sections. Use the first section for a brief summary.
• Write in less formal language
• Check for grammar and spelling
• Ask a colleague for feedback on your Approach.

OI badges are assigned to your profile by our staff. Upon creating a new profile it may take a few days for your badges to appear. If you have any questions about your badges, please send an email to directory@organicintelligence.org with your question.

The best looking profiles typically get more traffic. How to achieve that? Here are a few simple ideas:

• Have you entered your name without using ALL CAPS?
• Does your Professional description describe what you do? Is it to the point and does it address what people are looking for? Is it written without using ALL CAPS?
• Is your business address entered correctly, and without using ALL CAPS?
• Did you write your Approach in engaging language, and without using ALL CAPS? Did you read it for grammar and spelling errors?
• Did you upload your Profile Photo? Is the photo of good quality? Do you look professional, friendly and accessible?
• Did you enter the fee you charge? Is your fee competitive relative to your area?
• Get a second opinion. Ask your colleagues to look at your profile. Ask a few friends. What suggestions do they have?

• Sign in to your End of Trauma™ Directory account
• You will land at your HOME page
• Next to your picture, click on “Copy link”

Organic Intelligence^® practitioners always appear on top of search results, identified with a badge, and organized by OI training level. You can improve your ranking by increasing your training level with Organic Intelligence^®.
If you have not yet started training with OI, we have several options.
Put yourself first. Start the End of Trauma™ Course with OI founder Steve Hoskinson as your personal guide. Learn your biology’s blueprint for healing, experientially — where you get it “in your bones.” Guaranteed.
Help Yourself through Helping Others: the OI HEARTraining^® and OI Expert Master Class Program hone the Trauma-Safe™ therapeutic method, and satisfy the insatiably curious caring professional who wants to be better at what they do — and do better from better Being.
Not only will you improve your ranking, but you will improve your life and practice.

Humans are visual creatures. We engage through images rather than words. Your profile photo is going to be the first point of engagement for a potential client when finding your profile in our listings. It will pay off to put some effort into a good photo of yourself.

Here are some suggestions for a good profile photo:

• Show your whole face
• Make yourself look friendly and accessible
• Look at the camera — look directly at the viewer
• Look professional; if you are a therapist, using a vacation photo might send the wrong message. Wear what you would wear to see your clients.

• Take your time
• Grab a friend or a tripod
• If you use a smartphone, clean your lens first
• Avoid harsh shadows and bright light
• Avoid dark environments
• Solid colors look great in headshots
• If going with a pattern keep it simple
• A lighter blue enhances skin tones
• Take a lot of photos, pick the one you like
• Color photos will work better than black and white

• The minimum size of your photo should be 230x320 pixels. Don’t worry, the photos you will take with a smartphone are going to be much bigger than that.
• After uploading you can change the size of a profile photo by using the slider, and you can move the image around to find the right crop.
• Once an image is saved it cannot be edited. If you want to edit an image after saving, you’ll need to upload a new image.

The End of Trauma™ Directory has a setting that allows you not to publish your phone number. To turn on the publication of your phone number:

• Select PROFILE from the menu on top.
• Select Name & Location from the menu in the sidebar or mobile menu.
• Under “Your Name” you’ll find a “Phone preference” where you can uncheck a box to ensure your phone number now publicly displayed.

To turn off the publication of your phone number:

• Select PROFILE from the menu on top.
• Select Name & Location from the menu in the sidebar or mobile menu.
• Under “Your Name” you’ll find a “Phone preference” where you can check a box to ensure your phone number is no longer publicly displayed.

We will never publish your email address. Potential clients will contact you by clicking on the “email me” button in your profile. The sender will use an email contact form and does not know your email address.
We do not read or retain your client emails.

All client emails will be sent to the email address you selected for this purpose.
Make sure that clients emails don’t land in your junk folder. Please check to see if this is the case.
If it is, please make sure to remove “organicintelligence.org" from your spam filter so that the problem does not recur. Also, please add the following email address to your address book, or whitelist it:
Info@organicintelligence.org

Make sure your Client Email settings are correct:

• Select ACCOUNT from the menu on top.
• In the sidebar on the left select “Client email.”
• On top of the Client Email page, make sure the correct email address is displayed. If not, Change your email address on that page.
• Additionally, make sure the box underneath “Email preference” is left unchecked.

• Your mailbox is full
• Your email server is down
• You have an old email address connected to your Client Email, for instance after switching jobs.

• Select ACCOUNT from the menu on top.
• In the sidebar on the left select “Client email.”
• On the Client Email page, check the box underneath “Email preference.”

• Select ACCOUNT from the menu on top.
• Under CLIENT EMAIL, select “Change email.” This changes the email address used by potential clients to contact you.

For searches by city, zip or postcode, search results appear based on the closest distance to the search location.
For searches by name or specialty, search results appear randomly by match of keywords.
Organic Intelligence^® practitioners always appear on top of search results, identified with a badge, and organized by OI training level.

You can improve your ranking by increasing your training level with Organic Intelligence^®.
If you have not yet started training with OI, we have several options.
Put yourself first. Start the End of Trauma™ Course with OI founder Steve Hoskinson as your personal guide. Learn your biology’s blueprint for healing, experientially — where you get it “in your bones.” Guaranteed.
Help Yourself through Helping Others: the OI HEARTraining^® and OI Expert Master Class Program hone the Trauma-Safe™ therapeutic method, and satisfy the insatiably curious caring professional who wants to be better at what they do — and do better from better Being.
Not only will you improve your ranking, but you will improve your life and practice.

If your practice is full, or you don’t accept any new clients, you can indicate that on your profile. We recommend to place a notice on top of the first paragraph in your Approach. This will be clearly visible in all search results and potential clients will be less likely to contact you.
We also recommend to suspend your email contact form. By suspending it potential clients will no longer be able to email you.
To place a notice on top of the first paragraph in your Approach:

• Select PROFILE from the menu on top.
• Select Approach from the menu in the sidebar or mobile menu.
• Scroll down to “First paragraph.” Place your notice on top of the text.

• Select ACCOUNT from the menu on top.
• Under CLIENT EMAIL, select “Change email.”
• On the Client Email Settings page, check the box under “Email preference” that says “Do not send me emails from potential clients.”

• Select ACCOUNT from the menu on top.
• Under LOGIN select “Change email.” This changes the email address you used to register your account.
• If you want to change the email address used for client emails:
• Select ACCOUNT from the menu on top.
• Under CLIENT EMAIL, select “Change email.”

• Select ACCOUNT from the menu on top.
• Under LOGIN select “Change password.”

If you lost your password and didn’t receive an email to reset your password:

• Search for Organic Intelligence^® in your inbox.
• Also check your spam, junk and trash folders.
• Did you enter the right email address? You need to enter the email address that you use when logging into your End of Trauma Directory account. If you may have entered a wrong email address, try again.

If you cancel your membership, your profile will no longer be public.
If you’re sure you’d like to cancel your End of Trauma™ Directory membership:

• Select ACCOUNT from the menu on top.
• Under MEMBERSHIP select “Cancel Membership.”

Yes, we can retrieve your old profile and renew your End Of Trauma™ Directory membership. Please contact us at +1 (760) 634-3691 or info@organicintelligence.org.