I have trouble watching video in the OI Virtual Classroom
The minimum viable connection speed to stream video reliably is about 768 kilobits per second (equal to .768 megabits per second). We recommend a connection speed of at least 5 megabits per second for an optimal experience with HD capability. You can test your download speed using speedtest.net. Please contact your internet provider if your download speed is problematic.
Our video will work on any browser that supports Adobe Flash and/or HTML5 (in the form of MP4 video with and h.264). The requirement for viewing Flash content is Flash Player 9 or greater, and a browser that supports Flash. To check which version of Flash you are running, head to Adobe’s download page. To ensure the best playback, we typically recommend remaining up to date with your Flash version whenever possible.
Sometimes viewing problems can be browser specific. Try using a different browser, such as Safari, Firefox or Chrome.
In your preferences pane, make sure under “privacy” that you allow cookies from sites you visit.
Sometimes ad blockers or popup blockers interfere with the connection to the OI Virtual Classroom. If you have difficulty maintaining access, try turning off the ad blockers and popup blockers under “security” in your preferences pane.
If you continue to have issues please email us at firstname.lastname@example.org.